
Fuliza







Safaricom said it blocks Fuliza M-Pesa limit if a customer has any unpaid balance after 30 days, which is later restored on full repayment of the loan.

Safaricom has revealed that approximately 3 million Kenyans are utilizing Fuliza airtime and reverse call services, highlighting the country's economic crisis.

Safaricom PLC said NCBA bank took initiatives to recover defaulted M-Shwari loans taken on old lines, a move that has seen customers' balances frozen.

Safaricom PLC notified M-Pesa overdraft facility, Fuliza, subscribers that they can repay their loans using Bonga points by dialling USSD code *126#.

Safaricom explained that the Fuliza M-Pesa loan is deducted instantly once a customer makes deposit and a new limit allocated based on repayment.

Safaricom PLC responded to an M-Pesa customer who raised concerns over zero M-Shwari loan limit for over five years since he repaid his last loan.

Azziad Nasenya was surprised that her Fuliza loan limit was only KSh 300. The gorgeous actress asked her fans to explain to her why that was the case.

Safaricom PLC maintained that Fuliza, an overdraft facility offered under M-Pesa, is automatically reviewed and issued under the discretion of NCBA and KCB bank.

Safaricom PLC said Fuliza loan limit is reviewed automatically once the customer opt out of the service based on how often the custer uses M-Pesa services.
Fuliza
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